Frequently Asked Questions About Refurbished Boiler Parts
If you’re thinking about using refurbished boiler parts but still have questions, you’re not alone. Many customers – homeowners and engineers alike – want to know more before making the switch from new to refurbished.
Here at Newcastle Heating & Plumbing, we handle hundreds of refurbished parts every week, and we’ve gathered the most common questions we get from our customers.
Let’s clear things up 👇
Yes, when handled properly – absolutely safe.
At our facility, every part goes through a full inspection, cleaning, and testing process. We replace worn components like cartridges, seals, or washers and only put parts up for sale once they’re working exactly as they should.
We don’t list or dispatch anything we wouldn’t use ourselves.
You can save anywhere from 50% to 90% compared to new parts.
For example:
A new part quoted at £450 could cost as little as £60 refurbished
Another customer paid just £40 for a part quoted at £500 by a local plumber
These aren’t rare cases – our customers share stories like this every week.
Yes. Every single part is:
– Dismantled
– Cleaned inside and out
– Checked for faults
– Reassembled with new internals (when needed)
– Pressure-tested and verified to perform
If it doesn’t pass the test, we don’t list it.
Second-hand means someone used it before and is reselling it “as-is.”
Refurbished means we’ve repaired, restored, and tested the part so it functions like new.
That’s a big difference.
Definitely. In fact, many of our regular customers are tradespeople and boiler engineers.
They use our parts to:
– Save clients money
– Avoid long lead times
– Fix boilers faster
– Keep jobs profitable
We even offer trade support and next-day delivery for urgent repairs.
You can:
– Send us a photo of the part or boiler
– Chat with us on WhatsApp
– Call us with your boiler model or fault
Our team will help you find the right match. We’re here to make it simple.
We offer 1 year warranty on our refurbished boiler parts and we do back every part with a working guarantee.
If something arrives damaged or doesn’t work as expected, we’ll replace it. Our goal is to get your heating fixed – not create more problems.
We offer next-day delivery across the UK on most parts.
Orders placed before the cutoff time (typically early afternoon) go out the same day. We understand boiler problems are urgent – and we treat them that way.
Yes. Refurbished parts reduce:
– Landfill waste
– CO₂ from manufacturing
– The need for new materials
Every part we bring back into circulation helps the UK move closer to its Net Zero goals. You save money – and help the planet at the same time.
No problem. You can:
– Share the part with your local boiler engineer
– Ask us for fitment guidance ( If it is a simple stuff)
– Or let us recommend a trusted engineer near you (if available in your area)
We’re not just a parts supplier – we’re part of your support system.
Still Have Questions?
We’re always here to help. Whether you’re a homeowner, landlord, or installer, our team is ready to answer your questions and help you get the right part – fast.
📲 Message us on WhatsApp
📧 Email us anytime
📞 Or call for friendly, expert support
