We sell original heating parts. Our engineers fully refurbish parts to the highest standard and test them, buy with confidence

Any questions please call us on 0191 2711011

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Please note: Before placing your order you must check your part matches the Manufacturer Part Number stated above.

     Prices: Please note all prices are inclusive of VAT.

OPENING TIMES

Monday: 9.00am to 5.30pm

Tuesday: 9.00am to 5.30pm

Wednesday: 9.00am to5.30pm

Thursday: 9.00am to 5.30pm

Friday: 9.00am to 5.30pm

Saturday: 9.00am to 5.00pm

Delivery

Same-day orders made before 3 pm, dispatched via Royal Mail 24 or 48.  We cannot guarantee next day delivery. However, most first class deliveries are made next working day.

    RETURNS POLICY

Please contact us before returning any items (this is to help us process any refunds more efficiently). Returns must be made within 30 days as per Ebay policy.

If you are not happy with your purchase please return the item in its original packaging within 30 days of delivery. The entire amount paid will be refunded via PayPal. Any costs for postage returns will not be refunded. Any damage caused to the manufacturer’s packaging will result in rejection of the return; this includes the manufacturer’s seal being broken. Note:  When you return faulty parts customer pays return postage. Please ensure whilst buying, that the part you are buying is the correct one required, as we charge a 20% restocking fee.

WRONGLY SENT ITEMS

We will either supply a stamped addressed return envelope or we will pay any return postage costs incurred, and will offer a full refund.

WRONGLY PURCHASED ITEMS

Items that we have charged postage for & that are not required or wrongly purchased must be returned in their original packaging and will be subject to a 20% restocking fee (this is to cover Ebay fees). Items that we have sent free postage & that are not required or wrongly purchased must be returned in their original packaging and will be subject to a 20% restocking fee (this is to cover Ebay fees). We will also deduct the original amount of postage from the refund amount.

All Returns must be unused & returned with their original packaging.

We do not accept any not required / wrongly purchased electrical items back (including printed circuit boards).

Ravenheat Circulating Pump 59525408

For local pickup and inquiries:

Newcastle Heating and Plumbing Ltd

1-4 Wingrove House, Ground Floor Shop

Ponteland Road

Newcastle upon Tyne

Tyne and Wear

NE5 3AJ

United Kingdom